Quality System

• General Requirements
• Documentation Requirements
• Quality Manual

• Control of Documents
• Control of Quality Records

Management Responsibility

Product Realisation

• Management Commitment
• Customer Focus
• Quality Policy
• Planning
• Responsibility, authority & communication.
• Management Review

• Planning processes
• Customer-related processes
• Design and/or development
• Purchasing
• Product & Service Operations
• Control of Measuring devices

Resource Management

• Provision of Resources
• Human Resources
• Infrastructure
• Work Environment

• General
• Monitoring & Measurement
• Control of nonconforming product
• Analysis of data
• Improvement